Client-First Banker | Relationship Builder

JP Morgan Chase; Reading (Berks County); On-site; USD 42,000 - 56,000; Full time

Job summary

JP Morgan Chase seeks an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and use Chase Mobile App and Chase.com to assist customers with everyday banking needs.

Building trusted relationships and guiding clients to suitable financial solutions are key responsibilities. You will work within the branch team to ensure compliance with policies while providing friendly, proactive service that helps clients reach their financial

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby traffic.
• Exceed client expectations by servicing accounts and opening new ones while following policies.
• Educate and assist clients with day-to-day banking and digital channels such as mobile apps and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash handling, while adhering to bank procedures.

Skills

Client service

Relationship building

Communication

Tech literacy

Team collaboration

Education

High school diploma or GED

Job description

JP Morgan Chase seeks an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and use Chase Mobile App and Chase.com to assist customers with everyday banking needs.

Building trusted relationships and guiding clients to suitable financial solutions are key responsibilities. You will work within the branch team to ensure compliance with policies while providing friendly, proactive service that helps clients reach their financial