Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase; Jackson (WY); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to represent the brand with hospitality in a branch setting. You will greet clients, assist with accounts, and guide customers through Chase mobile and online banking to meet their financial goals.

The role emphasizes attentive service, collaboration with the branch team, and adherence to banking procedures. A focus on building trusted client relationships is essential.

Qualifications

• High school diploma or GED.
• Prior client service experience.
• Ability to greet clients and manage lobby flow.
• Ability to open or maintain accounts and assist with transactions.
• Familiarity with Chase Mobile App and online banking.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge with team members.
• Handle branch operations and cash devices in line with bank policies.

Skills

Client service

Relationship building

Communication

Teamwork

Problem solving

Technology familiarity

Education

High school diploma or GED

Tools

Tablet

Job description

JPMorgan Chase is seeking an Associate Banker to represent the brand with hospitality in a branch setting. You will greet clients, assist with accounts, and guide customers through Chase mobile and online banking to meet their financial goals.

The role emphasizes attentive service, collaboration with the branch team, and adherence to banking procedures. A focus on building trusted client relationships is essential.