Client-First Banker: Hospitality + Tech Solutions

Next Frontier Capital; Laredo (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

Chase is seeking an Associate Banker to deliver hospitable, knowledgeable service and build trusted client relationships at the branch level. You will assist with account openings, educate customers on mobile and online banking, and collaborate with the team to meet client financial goals.

This role emphasizes strong communication, attentiveness, and adherence to regulatory requirements while leveraging Chase’s digital tools to enhance the client experience.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Strong communication and listening skills.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Greet clients and deliver attentive, friendly service to create a welcoming branch environment.
• Open new accounts and service existing accounts while following policies and regulatory requirements.
• Assist clients with daily banking needs and guide them to self-service options like mobile app and online banking.
• Build client relationships by asking questions, showing empathy, and sharing product knowledge.
• Support branch operations and cash handling in accordance with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitable, knowledgeable service and build trusted client relationships at the branch level. You will assist with account openings, educate customers on mobile and online banking, and collaborate with the team to meet client financial goals.

This role emphasizes strong communication, attentiveness, and adherence to regulatory requirements while leveraging Chase’s digital tools to enhance the client experience.