Client-First Banker: Hospitality + Tech Solutions

Aumni; Holland (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitality and financial solutions at the branch. You will greet clients, open accounts, and guide them through Chase Mobile App and other digital tools to meet their needs.

Join a team focused on building trusted relationships, providing excellent service, and working collaboratively to achieve branch goals. A high school diploma is required, with prior client service experience preferred.

Qualifications

• Must deliver attentive, friendly service and create a welcoming environment.
• Ability to build trusted relationships with clients and understand their needs.
• Strong communication to understand and assist clients and explain solutions.
• Effective problem resolution with attention to detail and follow-through.
• Ability to work with team to deliver seamless service and meet goals.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment and greet clients, manage lobby flow, and schedule meetings.
• Provide account servicing, maintenance, and assist with opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful client relationships through active listening and collaboration with branch team.
• Handle branch operations and cash devices while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Teamwork

Product knowledge

Learning aptitude

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality and financial solutions at the branch. You will greet clients, open accounts, and guide them through Chase Mobile App and other digital tools to meet their needs.

Join a team focused on building trusted relationships, providing excellent service, and working collaboratively to achieve branch goals. A high school diploma is required, with prior client service experience preferred.