Client-First Banker: Hospitality & Banking Solutions

Aumni; Stevensville (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, guidance, and digital banking savvy. You’ll welcome clients, provide attentive service, and introduce banking solutions across Chase Mobile, Chase.com, and in-branch transactions to meet financial goals.

The role emphasizes building lasting relationships, collaborating with branch teams, and ensuring compliance with bank policies while delivering a seamless client experience.

Qualifications

• Client service experience or comparable background in a retail or banking setting.
• Ability to greet clients, listen actively, and respond with empathy.
• Willingness to learn banking products and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch and managing lobby flow.
• Exceed client expectations with account servicing, maintenance, and new accounts.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations while adhering to bank policies and procedures.

Skills

Client service experience

Communication skills

Team collaboration

Problem solving

Customer focus

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, guidance, and digital banking savvy. You’ll welcome clients, provide attentive service, and introduce banking solutions across Chase Mobile, Chase.com, and in-branch transactions to meet financial goals.

The role emphasizes building lasting relationships, collaborating with branch teams, and ensuring compliance with bank policies while delivering a seamless client experience.