Client-First Banker: Hospitality + Tech Solutions

Aumni; Madison (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Job summary

Chase is seeking an Associate Banker to deliver hospitality and financial solutions within a branch environment. You will greet clients, open accounts, and guide customers through digital tools like Chase Mobile App and Chase.com, while collaborating with teammates to help clients reach their financial goals.

You will need strong communication, the ability to learn products quickly, and a commitment to compliant, high-quality service in a fast-paced banking setting.

Qualifications

• Requires delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care in client interactions.
• Strong communication to understand client needs and explain banking solutions.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and self-service options like Chase Mobile App and ATMs.
• Build relationships by listening, asking questions, and collaborating with branch team to meet financial goals.
• Perform branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Learning new products

Cash handling

Team collaboration

Technology literacy

Education

High school diploma or GED equivalent

Tools

Chase Mobile App

Chase.com

Job description

Chase is seeking an Associate Banker to deliver hospitality and financial solutions within a branch environment. You will greet clients, open accounts, and guide customers through digital tools like Chase Mobile App and Chase.com, while collaborating with teammates to help clients reach their financial goals.

You will need strong communication, the ability to learn products quickly, and a commitment to compliant, high-quality service in a fast-paced banking setting.