Client-First Banker: Hospitality + Tech Solutions

Aumni; Newton (MA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open and service accounts, and guide customers through Chase's digital tools to meet financial goals.

Join a team that values hospitality, regulatory compliance, and collaboration. This role emphasizes relationship-building and proactive problem solving to enhance overall customer satisfaction.

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand needs.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and provide account servicing while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge; partner with branch team.
• Perform branch operations and manage cash devices in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open and service accounts, and guide customers through Chase's digital tools to meet financial goals.

Join a team that values hospitality, regulatory compliance, and collaboration. This role emphasizes relationship-building and proactive problem solving to enhance overall customer satisfaction.