Client-First Banker: Build Relationships & Digital Solutions

Fairygodboss; New York (NY); On-site; USD 48,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open and service accounts, and guide customers through Chase Mobile App and online banking to meet their financial goals.

The role emphasizes building trusted relationships, understanding customer needs, and collaborating with the branch team to achieve branch success. Strong attention to detail and regulatory compliance are essential.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the branch experience.
• Open new accounts and service existing accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and providing product knowledge.
• Support branch operations including cash devices and adherence to bank policies.

Skills

Client service

Relationship building

Communication

Attention to detail

Learn products quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open and service accounts, and guide customers through Chase Mobile App and online banking to meet their financial goals.

The role emphasizes building trusted relationships, understanding customer needs, and collaborating with the branch team to achieve branch success. Strong attention to detail and regulatory compliance are essential.