Client-First Banker: Build Relationships & Banking Solutions

JP Morgan Chase; Dayton (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health care coverage

Retirement plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver attentive service, open accounts, and guide clients through digital banking tools. You will greet clients, manage lobby flow, and schedule meetings, while ensuring compliance with regulatory requirements.

The role emphasizes building trusted relationships, educating clients about products, and collaborating with the branch team to help clients achieve their financial goals. Excellent communication and cash handling experience are valued.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients entering the branch.
• Exceed client expectations by providing account servicing and opening new accounts while following policies and regulations.
• Educate clients with day-to-day banking transactions and technology self-service options like Chase Mobile App and ATMs.
• Build relationships by listening, asking questions, and collaborating with team members to meet financial goals.
• Perform branch operations including cash devices while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Technology literacy

Cash handling

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to deliver attentive service, open accounts, and guide clients through digital banking tools. You will greet clients, manage lobby flow, and schedule meetings, while ensuring compliance with regulatory requirements.

The role emphasizes building trusted relationships, educating clients about products, and collaborating with the branch team to help clients achieve their financial goals. Excellent communication and cash handling experience are valued.