Client-First Banker: Relationship Building & Tech Solutions

JPMorgan Chase; Lancaster (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients and deliver banking solutions in a branch setting. You will represent the brand with hospitality and help clients reach their financial goals.

You will greet clients, open accounts, provide account servicing, educate on digital tools (Chase Mobile App, online banking), and build trusted relationships by listening and solving needs in partnership with the team.

Qualifications

• High school diploma or GED equivalent.
• Strong client service orientation with ability to build trust.
• Ability to learn products and explain them clearly.
• Comfort using digital banking tools and apps.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch.
• Open new accounts and provide account servicing while following policies.
• Educate clients on banking transactions and digital self-service options.
• Build relationships by listening, asking questions, and offering solutions.
• Assist with branch operations and adhere to security procedures.

Skills

Client service

Relationship building

Communication skills

Problem solving

Team collaboration

Learn products quickly

Education

High school diploma

Tools

Mobile Banking Apps

Job description

Chase is seeking an Associate Banker to welcome clients and deliver banking solutions in a branch setting. You will represent the brand with hospitality and help clients reach their financial goals.

You will greet clients, open accounts, provide account servicing, educate on digital tools (Chase Mobile App, online banking), and build trusted relationships by listening and solving needs in partnership with the team.