Client-First Banker: Relationship Builder & Tech-Savvy

Next Frontier Capital; Fort Wayne (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, manage lobby flow, open accounts, educate on digital channels, and work with team members to meet financial goals.

You will handle day-to-day banking needs, support regulatory requirements, and leverage technology to serve customers, while focusing on hospitality and trust. This role emphasizes service, accuracy, and teamwork.

Qualifications

• Client-first mindset delivering attentive service
• Build trusted relationships with clients
• Engage clients with clear communication
• Resolve client issues quickly with attention to detail
• Elevate client experience through teamwork
• Quickly learn products and procedures
• Customer service experience or similar
• High school diploma or GED

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed expectations by servicing accounts and opening new ones.
• Educate clients on day-to-day banking and self-service options.
• Build relationships by listening and offering product solutions.
• Perform branch operations including cash devices following policy.

Skills

Client service

Relationship building

Communication

Teamwork

Learning on the job

Attention to detail

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, manage lobby flow, open accounts, educate on digital channels, and work with team members to meet financial goals.

You will handle day-to-day banking needs, support regulatory requirements, and leverage technology to serve customers, while focusing on hospitality and trust. This role emphasizes service, accuracy, and teamwork.