Client-First Banker: Build Relationships & Digital Banking

JPMorganChase; Salt Lake City (UT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Retirement savings plan

On-site wellness

Job summary

Chase, a leader in financial services, seeks an Associate Banker in Salt Lake City to welcome clients and deliver attentive service using Chase’s latest banking solutions. You will build trusted relationships, educate clients on products, and help meet financial goals at the branch.

You will open accounts, assist with day-to-day banking, and collaborate with team members to ensure a seamless client experience while adhering to regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED.
• Ability to quickly and accurately learn products, services and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Customer service

Relationship building

Communication

Technology literacy

Sales orientation

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase, a leader in financial services, seeks an Associate Banker in Salt Lake City to welcome clients and deliver attentive service using Chase’s latest banking solutions. You will build trusted relationships, educate clients on products, and help meet financial goals at the branch.

You will open accounts, assist with day-to-day banking, and collaborate with team members to ensure a seamless client experience while adhering to regulatory requirements.