Customer-First Banker Associate: Tech-Savvy Service

Next Frontier Capital; Florence (KY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Total rewards package

Health and wellness benefits

Job summary

Chase is seeking an Associate Banker to deliver hospitality-focused service and build trusted client relationships in a branch setting. You will help clients achieve financial goals by sharing product knowledge and guiding them through banking solutions.

The role emphasizes greeting clients, assisting with new accounts, and using Chase Mobile App and Chase.com to enhance customer experiences while maintaining compliance and accuracy.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients and build trusted relationships.
• Ability to learn products, services, and procedures quickly.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and scheduling meetings.
• Open new accounts and service existing ones while following policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing solutions.
• Perform branch operations and manage cash devices according to policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to deliver hospitality-focused service and build trusted client relationships in a branch setting. You will help clients achieve financial goals by sharing product knowledge and guiding them through banking solutions.

The role emphasizes greeting clients, assisting with new accounts, and using Chase Mobile App and Chase.com to enhance customer experiences while maintaining compliance and accuracy.