Client-First Banker: Build Relationships & Guide Finances

JPMorganChase; Rossford (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Chase in Rossford, Ohio is seeking an Associate Banker to deliver welcoming and attentive service, help clients meet their financial goals, and represent the brand with hospitality. You will use Chase Mobile App and in-branch technology to serve customers and open accounts.

The role emphasizes building trusted relationships, explaining products, handling everyday transactions, and coordinating with the branch team to achieve service goals.

Qualifications

• High school diploma or GED required.
• Experience in client service or equivalent preferred.
• Ability to learn and explain banking products and services.

Responsibilities

• Create a welcoming environment by greeting clients and using lobby technology to manage queues.
• Provide account servicing, maintenance, and new account openings while following policies.
• Assist clients with daily transactions and use digital tools (mobile app, online banking, ATMs).
• Build trusted relationships by listening, asking questions, and offering product solutions.
• Perform branch operations and cash handling in compliance with bank procedures.

Skills

Client service

Relationship building

Communication skills

Problem solving

Teamwork

Technology literacy

Education

High school diploma or GED

Job description

Chase in Rossford, Ohio is seeking an Associate Banker to deliver welcoming and attentive service, help clients meet their financial goals, and represent the brand with hospitality. You will use Chase Mobile App and in-branch technology to serve customers and open accounts.

The role emphasizes building trusted relationships, explaining products, handling everyday transactions, and coordinating with the branch team to achieve service goals.