Relationship Banker - Welcoming, Tech-Savvy Client Services

JPMorganChase; Huber Heights (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Chase is seeking an Associate Banker in Ohio to join our team and provide hospitable, client-centric service using modern banking solutions. You’ll help clients achieve financial goals by delivering tailored guidance and seamless service.

You will build trusted relationships, educate clients on accounts and digital tools, and support branch operations while maintaining compliance with policies and procedures.

Qualifications

• Commitment to customer service and creating a welcoming environment.
• Ability to build trust and maintain client relationships.
• Clear communication and active listening to understand client needs.
• Attention to detail when following policies and procedures.

Responsibilities

• Greet clients and create a welcoming environment; manage lobby flow using a tablet.
• Open new accounts and service existing ones while complying with policies.
• Educate clients on day-to-day banking and digital tools (Chase Mobile App, Chase.com, ATMs).
• Listen actively, ask questions, and collaborate with branch team to help clients meet financial goals.
• Assist with branch operations and cash handling following bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Technology literacy

Education

High school diploma or GED

Tools

Chase Mobile App

ATM operations

Job description

Chase is seeking an Associate Banker in Ohio to join our team and provide hospitable, client-centric service using modern banking solutions. You’ll help clients achieve financial goals by delivering tailored guidance and seamless service.

You will build trusted relationships, educate clients on accounts and digital tools, and support branch operations while maintaining compliance with policies and procedures.