Client-First Banking Associate: Hospitality & Tech

Aumni; Duluth (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Chase is seeking an Associate Banker focused on delivering hospitality and expert financial solutions. You will greet clients, facilitate check-ins, and guide them through banking options with empathy and attentiveness.

The role emphasizes building trusted relationships and educating clients on Chase products to help them reach financial goals. Responsibilities include opening accounts, servicing existing ones, and ensuring compliance with policies.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to work with teammates to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance and opening of new accounts while following policies and regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Develop relationships with clients by listening, asking questions and sharing product knowledge.
• Assist with branch operations including cash devices while adhering to bank policies.

Skills

Client-centric service

Relationship building

Clear communication

Problem resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker focused on delivering hospitality and expert financial solutions. You will greet clients, facilitate check-ins, and guide them through banking options with empathy and attentiveness.

The role emphasizes building trusted relationships and educating clients on Chase products to help them reach financial goals. Responsibilities include opening accounts, servicing existing ones, and ensuring compliance with policies.