Client-First Banker: Hospitality & Tech

Aumni; Phoenix (AZ); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health insurance

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences and hospitality in a branch setting. You will build trusted relationships, educate clients on banking products, and support day-to-day transactions using Chase Mobile and Chase.com.

Collaboration with branch teammates helps achieve financial goals and ensure compliant, smooth service. You will greet clients, manage lobby flow, handle account servicing, and assist with new accounts while adhering to policies and

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow and meetings.
• Provide account servicing, maintenance and opening new accounts in compliance with policies and procedures.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with branch team to meet financial goals.
• Perform branch operations, including cash handling duties in line with bank policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Digital banking tools

Product learning

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences and hospitality in a branch setting. You will build trusted relationships, educate clients on banking products, and support day-to-day transactions using Chase Mobile and Chase.com.

Collaboration with branch teammates helps achieve financial goals and ensure compliant, smooth service. You will greet clients, manage lobby flow, handle account servicing, and assist with new accounts while adhering to policies and