Client-Facing Scheduler & Project Coordinator

Safeguard EnviroGroup, Inc.; Glendora (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Safeguard EnviroGroup, Inc. is seeking a friendly, organized Scheduler/Project Coordinator to support scheduling and administrative processes in a fast-paced environment.

You will answer calls, collect client information, complete intake forms, schedule inspections, and ensure excellent customer service and accurate records. This role requires front office or customer service experience and MS Office proficiency.

Qualifications

• Front office, admin, receptionist, or customer service experience.
• Strong customer service and professional attitude.
• Excellent verbal and written communication.
• Proficient with Microsoft Office (Word and Excel).
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving mindset.
• Experience with office equipment (printers, scanners, copiers).
• High School Diploma or equivalent.

Responsibilities

• Answer incoming calls and gather client information.
• Complete job intake forms accurately and efficiently.
• Follow up with customers to collect missing information.
• Schedule inspections and projects after information is received.
• Provide excellent customer service and address client concerns.
• Direct inquiries to the appropriate team members.
• Maintain accurate records and assist with general office operations.

Skills

Customer service

Organizational skills

Multitasking

Verbal & written communication

Problem-solving

MS Office proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Safeguard EnviroGroup, Inc. is seeking a friendly, organized Scheduler/Project Coordinator to support scheduling and administrative processes in a fast-paced environment.

You will answer calls, collect client information, complete intake forms, schedule inspections, and ensure excellent customer service and accurate records. This role requires front office or customer service experience and MS Office proficiency.