Scheduler/Project Coordinator

Safeguard EnviroGroup, Inc.; Glendora (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Safeguard EnviroGroup, Inc. is seeking a friendly, organized Scheduler/Project Coordinator to support scheduling and administrative processes in a fast-paced environment.

You will answer calls, collect client information, complete intake forms, schedule inspections, and ensure excellent customer service and accurate records. This role requires front office or customer service experience and MS Office proficiency.

Qualifications

• Front office, admin, receptionist, or customer service experience.
• Strong customer service and professional attitude.
• Excellent verbal and written communication.
• Proficient with Microsoft Office (Word and Excel).
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving mindset.
• Experience with office equipment (printers, scanners, copiers).
• High School Diploma or equivalent.

Responsibilities

• Answer incoming calls and gather client information.
• Complete job intake forms accurately and efficiently.
• Follow up with customers to collect missing information.
• Schedule inspections and projects after information is received.
• Provide excellent customer service and address client concerns.
• Direct inquiries to the appropriate team members.
• Maintain accurate records and assist with general office operations.

Skills

Customer service

Organizational skills

Multitasking

Verbal & written communication

Problem-solving

MS Office proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Are you a people person who thrives in a fast-paced environment and enjoys helping others? If so, we'd love to meet you!

Safeguard EnviroGroup is a privately owned and operated environmental consulting company specializing in mold, asbestos, lead, fire, and other indoor environmental concerns. We are seeking a friendly, organized, and customer-focused Scheduler/Project Coordinator.

As the voice of our company, you'll play a key role in creating an exceptional customer experience while supporting our scheduling and administrative processes. If you enjoy multitasking, solving problems, and making a positive impact every day, this may be the perfect opportunity for you.

What You'll Do

• Answer incoming calls and gather information from clients.
• Complete job intake forms accurately and efficiently.
• Follow up with customers and ensure all necessary information is obtained.
• Schedule inspections and projects once information is received.
• Provide exceptional customer service and address client concerns professionally.
• Handle customer requests and direct inquiries to the appropriate team members.
• Maintain accurate records and assist with general office operations.

What We're Looking For

• Previous experience in a front office, administrative, receptionist, or customer service role.
• Strong customer service skills and a positive, professional attitude.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office, including Word and Excel.
• Strong organizational skills and the ability to multitask effectively.
• Problem-solving mindset with attention to detail.
• Experience using office equipment such as printers, scanners, and copiers.
• High School Diploma or equivalent (additional education or certifications are a plus).

Why Join Us?

• Stable, growing company with a strong reputation in the industry.
• Friendly and supportive team environment.
• Opportunity to learn about the environmental consulting field.
• Meaningful work that helps protect the health and safety of our clients and communities.

If you're ready to be part of a company that values professionalism, teamwork, and outstanding customer service, we'd love to hear from you!

For more information about our company, visit: https://www.safeguardenviro.com/