Client-Focused Scheduler & Project Coordinator

Safeguard EnviroGroup; Glendora (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Safeguard EnviroGroup is seeking a friendly Scheduler/Project Coordinator to be the voice of our company, supporting scheduling and administrative processes. This role involves answering calls, gathering client information, completing intake forms, and scheduling inspections with a focus on exceptional customer service.

You will maintain accurate records, multitask across duties, and collaborate with teams to ensure smooth project flow in a growing environmental consultancy.

Qualifications

• Previous front office or customer service experience.
• Strong customer service and a positive, professional attitude.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office (Word and Excel).
• Strong organizational skills and the ability to multitask.
• Attention to detail and problem-solving mindset.
• Experience using office equipment (printers, scanners, copiers).
• High School Diploma or equivalent (additional education or certifications are a plus).

Responsibilities

• Answer incoming calls and gather information from clients.
• Complete job intake forms accurately and efficiently.
• Follow up with customers to obtain all required information.
• Schedule inspections and projects once information is received.
• Provide exceptional customer service and address client concerns.
• Handle inquiries and route to the appropriate team.
• Maintain records and assist with general office operations.

Skills

Front office experience

Customer service

Microsoft Office

Organizational skills

Communication skills

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Safeguard EnviroGroup is seeking a friendly Scheduler/Project Coordinator to be the voice of our company, supporting scheduling and administrative processes. This role involves answering calls, gathering client information, completing intake forms, and scheduling inspections with a focus on exceptional customer service.

You will maintain accurate records, multitask across duties, and collaborate with teams to ensure smooth project flow in a growing environmental consultancy.