Client Care & Scheduling Coordinator

Bath Planet; West Monroe (LA); On-site; USD 28,000 - 38,000; Full time

Job summary

Bath Planet is seeking a Call Center Office Representative to handle inbound/outbound calls, data entry, scheduling, and client communications. The role supports onsite management and CRM workflows, contributing to smooth project coordination from lead to completion.

You will engage with homeowners and commercial customers, ensuring accurate information, timely follow-ups, and professional service. Prior call center or administrative experience is valued, with a willingness to learn new

Qualifications

• Reliable and dependable work habits.
• Excellent time management and interpersonal skills.
• Strong verbal and written communication abilities.

Responsibilities

• Answer inbound calls and make outbound calls.
• Data entry, scheduling and confirming appointments.
• Coordinate and complete administrative tasks for onsite management.
• Monitor and update lead and client information in the CRM.
• Process payments and balance collection after project completion.
• Assist with client interaction: showroom visits, product knowledge, and integration.

Skills

Time management

Interpersonal skills

Verbal communication

Written communication

CRM systems

Multitasking

Data entry

Scheduling appointments

Customer service

Tools

CRM software

Job description

Bath Planet is seeking a Call Center Office Representative to handle inbound/outbound calls, data entry, scheduling, and client communications. The role supports onsite management and CRM workflows, contributing to smooth project coordination from lead to completion.

You will engage with homeowners and commercial customers, ensuring accurate information, timely follow-ups, and professional service. Prior call center or administrative experience is valued, with a willingness to learn new