Client-Facing Office Admin & Scheduler — Growth Path

KRAUS RESTORATION INC; Whippany (NJ); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Full-time schedule (Mon–Fri)

Health insurance (after 90 days)

Paid time off & holidays

401(k) & matching

Bonus based on performance

Company parties

Training & development

Vision insurance

Opportunity for advancement

Job summary

Kraus Restoration Inc. in Whippany, NJ is seeking an Office Coordinator (Client-Facing Admin Role) to keep operations smooth, handle scheduling, estimates, follow-ups and payments. This full-time role requires someone organized and friendly who loves helping clients.

You’ll manage client calendars, send estimates and invoices, follow up on payments, and stay in touch with customers via phone, email or text to build trust and resolve issues.

Qualifications

• 2+ years in admin, customer service, or coordination.
• Strong phone skills, warm and clear communication.
• Experience with scheduling, estimates, follow-ups, and payments.

Responsibilities

• Manage client calendars: book jobs, set start dates, reschedule when life happens
• Send out estimates and invoices
• Follow up on payments—polite but firm
• Check in regularly with customers via phone/email/text—build trust, spot issues early
• Keep our office humming: answer calls, track supplies if needed, manage customer requests

Skills

Phone communication

Multitasking

Detail-oriented

CRM tools experience

Google Workspace / MS Office

Tools

Google Workspace

Microsoft Office

CRM tools

Excel

Job description

Kraus Restoration Inc. in Whippany, NJ is seeking an Office Coordinator (Client-Facing Admin Role) to keep operations smooth, handle scheduling, estimates, follow-ups and payments. This full-time role requires someone organized and friendly who loves helping clients.

You’ll manage client calendars, send estimates and invoices, follow up on payments, and stay in touch with customers via phone, email or text to build trust and resolve issues.