Client-Facing Life Sciences Program Manager

Valeris; Tallahassee (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

9 holidays

401(k) match

Career growth

Job summary

Valeris is seeking a Program Manager to serve as the primary client relationship manager, accountable for program execution, financial oversight, and cross-functional collaboration. You will guide project delivery from initiation through quarterly and annual cycles, ensuring on-time, on-budget outcomes with exceptional client service.

You will oversee weekly touchpoints, monthly invoicing, and quarterly audits, while maintaining dashboards and service rules. Travel up to 10% is required.

Qualifications

• Bachelor's degree, preferably in business, accounting, marketing and/or healthcare, or pharmaceutical industry.
• Three to four (3-4) years of project or program management experience.
• Exceptional communication skills with internal and external stakeholders.
• Ability to multi-task in a fast-paced environment in a collaborative team.
• Highly proficient in Microsoft Office (Project, Excel, PowerPoint, Visio, Word, Access, OneNote).
• Organized and detail-oriented with effective time management.
• Budget management/financial accounting skills.
• Ability to travel up to 10%.

Responsibilities

• Program Maintenance & Updates: follow up on tasks to support maintenance, updates, launches, and business rule changes; ensure on-time completion.
• Account Funding Monitoring: review funding for VPC accounts daily and ensure POs are funded; monitor claims workflow and update trackers.
• Weekly responsibilities: lead client meetings, distribute minutes, maintain trackers, and oversee weekly reporting.
• Monthly responsibilities: investigate missed KPIs, update client dashboard, maintain budget file, and review SOW/billing lines.
• Quarterly responsibilities: prepare QBR-ready data, document trends, and participate in peer/lead reviews.
• Annual responsibilities: coordinate BRD renewals and finalize the next year's SOW; ensure accurate data pulls.

Job description

Valeris is seeking a Program Manager to serve as the primary client relationship manager, accountable for program execution, financial oversight, and cross-functional collaboration. You will guide project delivery from initiation through quarterly and annual cycles, ensuring on-time, on-budget outcomes with exceptional client service.

You will oversee weekly touchpoints, monthly invoicing, and quarterly audits, while maintaining dashboards and service rules. Travel up to 10% is required.