Client-Facing Analytics Implementation Specialist

FactSet; Chicago (IL); Hybrid; USD 92,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Employee stock purchase program

Paid time off

Flexible work accommodations

Job summary

FactSet is seeking an Implementation Specialist to deploy our data and analytics products for investment professionals. You will own client deployments, configure modules, build reports, train users, and drive successful data integrations.

Role requires working with analytics tools, strong technical skills, and travel to client sites. The team emphasizes collaboration, knowledge sharing, and delivering high-value engagements across multiple markets.

Qualifications

• Minimum 2 years of experience with FactSet Analytics tools.
• Strong technical background with ability to write complex screening codes.
• Familiarity with FactSet Analytics and Performance Solutions products.

Responsibilities

• Produce client-facing communication in coordination with the implementation project manager.
• Build and manage implementation scope and effort estimates.
• Provide product guidance on process solutioning based on customer needs.
• Create user workflow specifications and custom report specs; set priorities for integration staff.
• Develop a deep understanding of the Analytics suite technical aspects.
• Implement new and enhance deployments to improve user experience and sales opportunities.
• Communicate effectively with sophisticated users using investment principles in practice.
• Identify growth opportunities by mapping client structures and opportunities during implementation.
• Share trends, successful approaches, and areas for improvement.
• Study client workflows and collaborate with Product Development and Engineering to enhance FactSet products.
• Provide user training and support development of training programs.
• Facilitate the transition from implementation to support.

Skills

FactSet Analytics

Technical background

Screening codes

Investment principles

Education

CFA/CIPM/CAPM/FRM/MBA

Job description

FactSet is seeking an Implementation Specialist to deploy our data and analytics products for investment professionals. You will own client deployments, configure modules, build reports, train users, and drive successful data integrations.

Role requires working with analytics tools, strong technical skills, and travel to client sites. The team emphasizes collaboration, knowledge sharing, and delivering high-value engagements across multiple markets.