Client-Facing Admin Services Specialist I — Day-One Benefits

Pacific Clinics; Glendora (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Benefits on day one

Medical, dental, vision

401K match up to 4%

Paid time off

Job summary

Pacific Clinics is seeking an Administrative Support Specialist I to provide client-facing and administrative support. You will answer phones, manage schedules, organize files, and prepare documents while maintaining accuracy in a fast-paced, team-oriented environment.

Responsibilities include scheduling, data entry, and basic interpretation for clients. The role requires excellent organization, communication, and discretion with confidential information in a healthcare setting.

Qualifications

• High school diploma or equivalent required.
• One year of general office, clerical, or administrative experience preferred.
• Experience handling confidential information and working with diverse teams.
• Experience with families, providers, and payers in a behavioral health or therapy setting preferred.
• Microsoft Office proficiency required.

Responsibilities

• Delivers professional client-facing assistance and ensures a positive service experience.
• Answers calls, greets visitors, and provides basic information or directs inquiries.
• Assists with scheduling meetings and maintaining department calendars.
• Prepares, copies, scans, and distributes documents and reports.
• Organizes files and databases for accuracy and accessibility.
• Performs data entry and updates information in systems as directed.
• Orders office supplies and maintains inventory.
• Provides general clerical support to staff and departments.
• Completes assigned projects on time with attention to detail.
• Maintains confidentiality and handles sensitive information appropriately.

Skills

Customer service

Organizational skills

Data entry

Interpretation support

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Pacific Clinics is seeking an Administrative Support Specialist I to provide client-facing and administrative support. You will answer phones, manage schedules, organize files, and prepare documents while maintaining accuracy in a fast-paced, team-oriented environment.

Responsibilities include scheduling, data entry, and basic interpretation for clients. The role requires excellent organization, communication, and discretion with confidential information in a healthcare setting.