Client Experience Teller for Financial Wellness

KeyBank; Elkhart (IN); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank is seeking a Teller in Elkhart, Indiana to greet clients, process transactions, and resolve servicing issues. You will listen for financial wellness opportunities and smoothly transition clients to a Banker for deeper planning.

Responsibilities include maintaining a balanced cash drawer, following security procedures, and staying current on product guides and policies. Weekend shifts may be required.

Qualifications

• Experience in a client service role is required.
• Experience handling cash and basic banking transactions.
• Knowledge of banking products and services is preferred.

Responsibilities

• Provide in-person client service and assist with account transactions.
• Identify client needs and transition to a Banker when appropriate.
• Maintain accurate cash drawer and follow policies and procedures.

Skills

Client service

Cash handling

Banking products

Sales & service

Financial wellness

Regulatory compliance

Education

High School Diploma

Job description

KeyBank is seeking a Teller in Elkhart, Indiana to greet clients, process transactions, and resolve servicing issues. You will listen for financial wellness opportunities and smoothly transition clients to a Banker for deeper planning.

Responsibilities include maintaining a balanced cash drawer, following security procedures, and staying current on product guides and policies. Weekend shifts may be required.