Client-Focused Teller: Elevate Financial Wellness

KeyBank; Town of Clarence (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank is seeking a customer-focused Teller in East Amherst, NY. You will welcome clients, handle in-person transactions, resolve servicing issues, and guide customers toward financial wellness by connecting them with a Banker when appropriate.

This role emphasizes accuracy, compliance, and a strong service culture, with opportunities to learn products and grow within the branch team; weekend availability may be required.

Qualifications

• High School Diploma, GED, or equivalent business experience (required).
• Experience in a client service role is required.
• Experience with cash handling is required.

Responsibilities

• Embodies a strong client experience culture and delivers excellent service in-person.
• Manages teller functions accurately and efficiently in a branch setting.
• Identifies client servicing issues and escalates as needed, guiding clients to a Banker when appropriate.

Skills

Client service mindset

Cash handling

Sales and service

Accuracy and attention to detail

Time management

Promoting banking products

Adaptability

Education

High School Diploma, GED, or equivalent

Job description

KeyBank is seeking a customer-focused Teller in East Amherst, NY. You will welcome clients, handle in-person transactions, resolve servicing issues, and guide customers toward financial wellness by connecting them with a Banker when appropriate.

This role emphasizes accuracy, compliance, and a strong service culture, with opportunities to learn products and grow within the branch team; weekend availability may be required.