Part-Time Customer Success & Support Specialist

Lose Design; Florence (SC); On-site; USD 42,016; Part time

Benefits offered by this job

25 days holidays + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A design firm in South Carolina is looking for a part-time Customer Service Representative. You will be responsible for managing customer inquiries, providing updates, and maintaining customer satisfaction. The ideal candidate will have excellent customer service skills, experience in a customer-facing role, and a high school diploma. Benefits include competitive pay at $30.50 per hour, 25 days of holidays, a pension scheme, and paid time off.

Qualifications

• Previous work in a customer-facing position.
• Self-motivated and team-oriented.
• Must have access to reliable transportation.

Responsibilities

• Reply to incoming calls from customers including products and service questions.
• Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
• Manage customer enquiries and provide job progress updates.

Skills

Excellent customer service skills and attitude

Problem-solving skills

Proficient with office equipment

Excellent written and verbal skills

Excellent interpersonal skills

Education

High school diploma, G.E.D. or equivalent

Tools

Office Suite

Job description

A design firm in South Carolina is looking for a part-time Customer Service Representative. You will be responsible for managing customer inquiries, providing updates, and maintaining customer satisfaction. The ideal candidate will have excellent customer service skills, experience in a customer-facing role, and a high school diploma. Benefits include competitive pay at $30.50 per hour, 25 days of holidays, a pension scheme, and paid time off.