Client Experience Specialist – Legal Reception & Admin

ELG Estate Planning; Seattle (WA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life Insurance

Simple IRA with employer matching

Paid sick time

Paid time off

Free parking

Job summary

ELG Estate Planning in Seattle is seeking a Legal Assistant/Receptionist to be the friendly first contact for clients. You will greet visitors, answer phones, manage emails, and support the legal team with administrative tasks to keep matters moving smoothly.

This is a non-exempt, hourly role with a schedule of Monday–Friday, 8:30 a.m. – 5:00 p.m., offering $25–$32 per hour depending on experience, plus benefits including health, dental, vision, a Simple IRA with employer matching, paid time

Qualifications

• 2+ years in a customer-facing or reception role in a professional services environment
• Proficient with Microsoft Office Suite, Slack, and other software
• Strong written and verbal communication skills
• Exceptional attention to detail and organizational skills
• Professional demeanor and interpersonal skills

Responsibilities

• Greet clients and set a warm, professional tone for every interaction
• Listen carefully and show genuine interest in clients' needs
• Follow up proactively on client matters and requests
• Manage administrative details so the legal team can focus on clients
• Answer phones with a friendly tone and route calls efficiently
• Coordinate schedules and logistics to keep operations running smoothly
• Process and scan incoming mail; record client-related items in the database
• Support general office operations and maintain an inviting office environment
• Keep the office clean, organized, and welcoming for clients and staff
• Manage office supplies and inventory

Skills

Customer-facing

Written & verbal communication

Attention to detail

Professional demeanor

Tools

Microsoft Office Suite

Slack

Job description

ELG Estate Planning in Seattle is seeking a Legal Assistant/Receptionist to be the friendly first contact for clients. You will greet visitors, answer phones, manage emails, and support the legal team with administrative tasks to keep matters moving smoothly.

This is a non-exempt, hourly role with a schedule of Monday–Friday, 8:30 a.m. – 5:00 p.m., offering $25–$32 per hour depending on experience, plus benefits including health, dental, vision, a Simple IRA with employer matching, paid time