Empathetic Legal Receptionist – Workers' Comp & PI

Pond Lehocky Giordano Inc.; Seattle (WA); Sur place; USD 40 000 - 50 000; Plein temps

Résumé du poste

Pond Lehocky Giordano is seeking a Receptionist for its Seattle office to be the first point of contact for clients, visitors, and callers, delivering a welcoming and professional experience. The role involves scheduling, intake, and general office tasks in a busy legal setting.

The ideal candidate shows excellent communication, strong organizational skills, empathy, and the ability to multitask in a fast-paced environment while maintaining client confidentiality and professional discretion.

Qualifications

• 1+ year of receptionist or related experience.
• Experience in legal or professional services is a plus.
• Strong verbal and written communication skills.
• Professional, friendly demeanor with client focus.
• Ability to multitask in a fast-paced environment.

Responsabilités

• Serve as the first point of contact for clients, visitors, and callers entering or contacting the Seattle office
• Answer and direct a high volume of incoming telephone calls in a professional and courteous manner
• Greet clients and visitors and ensure they receive a welcoming, professional experience
• Assist with scheduling appointments, meetings, and client consultations
• Respond to general client questions and route more complex inquiries to the appropriate attorney or staff member
• Assist with new client intake and collect basic information when needed
• Receive, organize, and distribute incoming mail, packages, faxes, and other correspondence
• Maintain an organized and professional reception area
• Assist attorneys and staff with administrative and clerical tasks as needed
• Maintain accurate client and contact information in the firm’s systems
• Communicate effectively with attorneys, paralegals, case managers, and other team members
• Protect client confidentiality and handle sensitive information with discretion
• Provide compassionate and professional service to individuals dealing with injuries or other challenges
• Perform additional administrative responsibilities as assigned

Connaissances

Receptionist experience

Excellent communication

Organizational skills

Empathetic demeanor

Multitasking

Description du poste

Pond Lehocky Giordano is seeking a Receptionist for its Seattle office to be the first point of contact for clients, visitors, and callers, delivering a welcoming and professional experience. The role involves scheduling, intake, and general office tasks in a busy legal setting.

The ideal candidate shows excellent communication, strong organizational skills, empathy, and the ability to multitask in a fast-paced environment while maintaining client confidentiality and professional discretion.