Client Experience Specialist – Insurance Team (Full-Time)

insurestoughton; Stoughton (WI); On-site; USD 32,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Job summary

Welsh Agency, a State Farm Agent team in Stoughton, WI, seeks a Customer Relations Representative to deliver exceptional client experiences. In this full-time role, you will handle inquiries, maintain client records, and coordinate with team members to ensure satisfaction.

Ideal candidates bring strong communication, problem-solving, and a customer-service mindset. Growth opportunities exist for driven, sales-minded individuals in a supportive community-focused agency.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Customer service

Communication

Problem-solving

Job description

Welsh Agency, a State Farm Agent team in Stoughton, WI, seeks a Customer Relations Representative to deliver exceptional client experiences. In this full-time role, you will handle inquiries, maintain client records, and coordinate with team members to ensure satisfaction.

Ideal candidates bring strong communication, problem-solving, and a customer-service mindset. Growth opportunities exist for driven, sales-minded individuals in a supportive community-focused agency.