Customer Relations Representative - State Farm Agent Team Member Stoughton - WI

insurestoughton; Stoughton (WI); Presencial; USD 32.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Bonus based on performance

Descripción de la vacante

Welsh Agency, a State Farm Agent team in Stoughton, WI, seeks a Customer Relations Representative to deliver exceptional client experiences. In this full-time role, you will handle inquiries, maintain client records, and coordinate with team members to ensure satisfaction.

Ideal candidates bring strong communication, problem-solving, and a customer-service mindset. Growth opportunities exist for driven, sales-minded individuals in a supportive community-focused agency.

Formación

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsabilidades

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conocimientos

Customer service

Communication

Problem-solving

Descripción del empleo

Customer Relations Representative - State Farm Agent Team Member

Full Time in Stoughton - WI

• 401(k) matching
• Bonus based on performance

ROLE DESCRIPTION

As a Customer Relations Representative with the Welsh Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $32,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.