Customer Experience Associate — Growth, Benefits & Impact

Yourfallsagent; Menomonee Falls (WI); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid

Health insurance

Advancement opportunity

Paid time off

Performance bonus

Job summary

State Farm in Menomonee Falls, WI is seeking a Customer Service Representative - State Farm Agent Team Member. This full-time role focuses on delivering exceptional service to customers, handling policy information, and supporting the agency's growth.

You will respond to inquiries, assist with policy changes, process claims, and keep accurate records. The position offers health benefits, PTO, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitasking

Previous customer service experience

Job description

State Farm in Menomonee Falls, WI is seeking a Customer Service Representative - State Farm Agent Team Member. This full-time role focuses on delivering exceptional service to customers, handling policy information, and supporting the agency's growth.

You will respond to inquiries, assist with policy changes, process claims, and keep accurate records. The position offers health benefits, PTO, and opportunities for advancement.