Customer Relations Specialist - Insurance & Growth

Alex Rabb - State Farm Agent; Madison (WI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Alex Rabb - State Farm Agent in Madison, WI is seeking a Customer Relations Representative to deliver exceptional service and support the agency's growth. You will handle inquiries, maintain accurate records, and collaborate with team members to meet community needs.

We value a proactive, empathetic approach, stress-resilience, and a willingness to learn. This role offers a friendly, community-focused environment with opportunities for advancement and a flexible schedule.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service experience

Stress management

Job description

Alex Rabb - State Farm Agent in Madison, WI is seeking a Customer Relations Representative to deliver exceptional service and support the agency's growth. You will handle inquiries, maintain accurate records, and collaborate with team members to meet community needs.

We value a proactive, empathetic approach, stress-resilience, and a willingness to learn. This role offers a friendly, community-focused environment with opportunities for advancement and a flexible schedule.