Community-Driven Customer Service Pro: Flexible Schedule

Billnelsonagency; Madison (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Wisconsin seeks a Customer Service Representative - State Farm Agent Team Member to enhance customer experiences and support the agency's growth. You will answer inquiries, assist with policy changes, process claims, and maintain records. Ideal candidates should have strong communication skills, be detail-oriented, and have previous customer service experience. This full-time role offers a competitive salary, benefits including health insurance, and opportunities for advancement.

Qualifications

• Previous customer service experience preferred.
• Ability to multitask while maintaining attention to detail.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A local insurance agency in Wisconsin seeks a Customer Service Representative - State Farm Agent Team Member to enhance customer experiences and support the agency's growth. You will answer inquiries, assist with policy changes, process claims, and maintain records. Ideal candidates should have strong communication skills, be detail-oriented, and have previous customer service experience. This full-time role offers a competitive salary, benefits including health insurance, and opportunities for advancement.