Client Experience Specialist – In-Person Tax Office

H&R Block, Inc.; Paynes (TX); In loco; USD 19.000 - 30.000; Part-time

Vantaggi offerti da questo lavoro

Competitive pay

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role involves scheduling, check-in, document handling, and supporting daily office operations alongside tax professionals.

The position offers opportunities for advancement into tax preparation or office leadership with training and a team-oriented work environment. Evening and weekend availability during tax season is required.

Competenze

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.

Mansioni

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with the right tax professional.
• Manage client check-in and intake, including documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with care.

Conoscenze

Interpersonal skills

Communication

Multitasking

Organizational skills

Basic computer skills

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role involves scheduling, check-in, document handling, and supporting daily office operations alongside tax professionals.

The position offers opportunities for advancement into tax preparation or office leadership with training and a team-oriented work environment. Evening and weekend availability during tax season is required.