Client Experience Specialist

Global TekMed Holdings; Chula Vista (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) Plan

Medical Insurance

Paid Holidays

Paid Time off

Private Gym

Job summary

A veteran support services company in California seeks a client services representative to assist clients and ensure exceptional experiences. Responsibilities include maintaining client records, understanding medical documentation, and collaborating with teams. The ideal candidate values communication, attention to detail, and has a background in medical records or billing. Benefits include 401(k), medical insurance, and paid time off.

Qualifications

• Experience in medical records, billing, or filing is a plus.
• Strong attention to detail and history of impeccable follow‑up.
• Excellent communication skills, both written and verbal.
• Basic knowledge of accounting principles.
• Proficiency in Microsoft Office, especially Excel.

Responsibilities

• Provide exceptional client experiences at every touchpoint.
• Maintain detailed client records within CRM.
• Understand medical records, billing, and filing.
• Assist in the flow of documents and processes.
• Collaborate with cross-functional teams.

Skills

Experience in medical records

Attention to detail

Excellent communication skills

Basic knowledge of accounting principles

Proficiency in Microsoft Office

Education

HS Diploma or equivalency

Job description

A veteran support services company in California seeks a client services representative to assist clients and ensure exceptional experiences. Responsibilities include maintaining client records, understanding medical documentation, and collaborating with teams. The ideal candidate values communication, attention to detail, and has a background in medical records or billing. Benefits include 401(k), medical insurance, and paid time off.