Remote Client Success & Accounts Specialist

Corehealthnet; Baton Rouge (LA); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Vacation leave

Sick leave

Disability benefits

Job summary

A leading healthcare provider is seeking a full-time Remote Client Services Account Representative. In this entry-level position, you will serve as the main liaison between clients and clinics, managing medical surveillance records and providing exceptional customer service. Ideal candidates will have a high school diploma and 1 to 3 years of relevant experience. This role offers a competitive benefits package, including health and retirement plans, in a supportive work environment.

Qualifications

• 1 to 3 years of experience in customer service or patient care setting.
• Proficiency in English and Microsoft Office.
• High degree of accuracy and attention to detail.

Responsibilities

• Act as primary liaison for clients and clinics to obtain medical records.
• Provide high-quality customer service to all client and clinic contacts.
• Coordinate medical and substance abuse testing record submissions.

Skills

Customer service skills

Attention to detail

Proficiency in Microsoft Office

Effective communication

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

A leading healthcare provider is seeking a full-time Remote Client Services Account Representative. In this entry-level position, you will serve as the main liaison between clients and clinics, managing medical surveillance records and providing exceptional customer service. Ideal candidates will have a high school diploma and 1 to 3 years of relevant experience. This role offers a competitive benefits package, including health and retirement plans, in a supportive work environment.