Client Experience Specialist — Growth & Training

Tri Source International LLC; Santa Clarita (CA); On-site; USD 37,045 - 39,000; Full time

Benefits offered by this job

Health Insurance

401k matching

Bonuses

PTO

Sick Time

Snacks/Drinks

Job summary

A customer service outsourcing firm is looking for a Client Experience Representative in California. In this fast-paced role, you will handle calls and emails, assisting clients while ensuring high customer satisfaction. Ideal candidates have over 2 years of customer service experience, are tech-savvy, and possess a positive attitude. The position offers competitive pay, benefits, and opportunities for growth.

Qualifications

• 2+ years of customer service or retail experience.
• Experience in call center or service desk preferred.
• Tech-savvy with CRM experience.

Responsibilities

• Handle inbound and outbound communication professionally.
• Assist service providers and property owners with inquiries.
• Document customer interactions in our CRM.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Positive attitude

Education

High School diploma

Associate's degree

Tools

CRM systems

Job description

A customer service outsourcing firm is looking for a Client Experience Representative in California. In this fast-paced role, you will handle calls and emails, assisting clients while ensuring high customer satisfaction. Ideal candidates have over 2 years of customer service experience, are tech-savvy, and possess a positive attitude. The position offers competitive pay, benefits, and opportunities for growth.