Client Experience & Pet Care Coordinator

Banfield Pet Hospital; Florida; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) & Roth

Student Debt Relief

Paid Time Off

Mental Health Resources

Life Insurance

Short/Long-Term Disability

FSAs

HSA

Paid Parental Leave

Continuing Education Allowance

Back-Up Child/Elder Care

Fertility & Family Building Support

Wellness Programs

Commuter Benefits

Pet Wellness Plans (3)

Exclusive Discounts

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to manage client and pet flow through the hospital, helping the veterinary team stay productive and focused on care. You will communicate clearly with teammates and clients and coordinate care in a welcoming environment.

Your role supports client retention by encouraging referrals and ensuring a smooth, friendly experience from arrival to checkout. The position offers hourly pay and comprehensive benefits.

Responsibilities

• Drive the flow of clients and pets through the hospital to maximize productivity.
• Ensure clear communication with associates and clients.
• Coordinate care of clients and pets in a welcoming, efficient manner.
• Encourage client retention and referrals by delivering a positive experience.

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to manage client and pet flow through the hospital, helping the veterinary team stay productive and focused on care. You will communicate clearly with teammates and clients and coordinate care in a welcoming environment.

Your role supports client retention by encouraging referrals and ensuring a smooth, friendly experience from arrival to checkout. The position offers hourly pay and comprehensive benefits.