Client Experience Lead & Office Concierge

Thomas-; Nashville (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) and PTO

Tuition assistance

Professional development

Job summary

Thomas & Hutton is seeking a friendly and organized front-office professional to serve as the first point of contact for clients, visitors, and staff. The role includes phone management, scheduling, event support, and coordination of office logistics in a fast-paced professional services environment.

Ideal candidates bring 2+ years of administrative or reception experience, a polished demeanor, and strong Microsoft Office skills.

Qualifications

• 2+ years of administrative, receptionist, customer service, or office coordination experience, preferably within a professional services or office environment.
• Associate degree preferred; equivalent education and relevant administrative experience will be considered.

Responsibilities

• Serve as a professional and welcoming first point of contact for clients, visitors, vendors, and employees entering the office.
• Regularly answer and manage the main office phone line, directing calls, responding to inquiries, and taking accurate messages.
• Maintain an organized and welcoming front desk and reception area.
• Coordinate meeting logistics, including room setup, catering, refreshments, and other meeting needs.
• Regularly drive to local restaurants, caterers, stores, and other locations to pick up lunches and supplies for meetings and events.
• Support employee celebrations, office gatherings, and company-sponsored activities.

Skills

Receptionist experience

Customer service

Communication

Microsoft Office

Education

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Calendar management

Job description

Thomas & Hutton is seeking a friendly and organized front-office professional to serve as the first point of contact for clients, visitors, and staff. The role includes phone management, scheduling, event support, and coordination of office logistics in a fast-paced professional services environment.

Ideal candidates bring 2+ years of administrative or reception experience, a polished demeanor, and strong Microsoft Office skills.