Receptionist / Administrative Assistant

Lever, Inc.; Nashville, Northern (TN, KY); Hybrid; USD 36,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Performance bonus

401(k) + PTO

Health, dental, vision coverage

Tuition assistance

Job summary

Thomas & Hutton is seeking an on-site front-office administrator to be the welcoming first point of contact for clients, visitors, and employees. You will manage the main phone line, organize the reception area, coordinate meeting rooms and catering, and support office events and logistics.

You will join a professional services firm known for building relationships, with responsibilities ranging from notary services to coordinating wellness programs and travel for meetings.

Qualifications

• 2+ years of administrative, receptionist, customer service, or office coordination experience.
• Associate degree preferred; equivalent education and relevant administrative experience will be considered.
• Strong written and verbal communication skills, including professional telephone etiquette.
• Experience with Microsoft Word, Excel, Outlook, and calendar management.

Responsibilities

• Serve as the first point of contact for clients, visitors, vendors, and employees entering the office.
• Answer and manage the main office phone line; direct calls and take messages.
• Maintain an organized front desk and reception area.
• Manage conference room scheduling and daily meeting calendars.
• Coordinate meeting logistics, catering, and room setup.
• Assist with Lunch & Learn sessions and various office events.
• Support employee celebrations and company-sponsored activities.
• Coordinate mail, shipments, and internal distributions.
• Handle bid pickups and deliveries for project documents.

Skills

Communication

Phone etiquette

Microsoft Office

Calendar management

Education

Associate degree preferred

Tools

MS Word

Excel

Outlook

Job description

Be the welcoming first point of contact for a company where relationships matter. At Thomas & Hutton, you’ll play an important role in creating a professional, organized, and welcoming experience for our clients, visitors, and employees while helping keep daily office operations running smoothly. If you take pride in providing exceptional service, enjoy interacting with people, and can confidently manage a variety of administrative responsibilities in a fast-paced professional environment, this role is for you.

What you'll do:

• Serve as a professional and welcoming first point of contact for clients, visitors, vendors, and employees entering the office
• Regularly answer and manage the main office phone line, professionally directing calls, responding to inquiries, and taking accurate messages
• Maintain an organized and welcoming front desk and reception area
• Manage conference room scheduling and coordinate daily meeting calendars
• Coordinate meeting logistics, including room setup, catering, refreshments, and other meeting needs
• Regularly drive to local restaurants, caterers, stores, and other locations to pick up lunches, meals, refreshments, and supplies for meetings, employee events, and company functions
• Assist with Lunch & Learn sessions, including scheduling, catering, room preparation, vendor coordination, and other logistics
• Support employee celebrations, appreciation events, office gatherings, and company-sponsored activities
• Coordinate mail, UPS shipments, internal distributions, and other incoming and outgoing materials
• Support bid pickups and deliveries to ensure timely handling of project documents and materials
• Coordinate Employee Wellness Program rewards, T&H apparel orders, and other programs involving employee distribution
• Maintain and reconcile petty cash records in accordance with company procedures
• Coordinate Enterprise vehicle rentals for employees as needed
• Coordinate newspaper advertisements and other administrative placements as directed
• Maintain business license records, monitor renewal dates, and assist with required documentation and filings
• Provide notary services for company documents and related administrative needs
• Provide additional administrative and operational support to the office as needed

What you bring:

• Associate degree preferred; equivalent education and relevant administrative experience will be considered
• 2+ years of administrative, receptionist, customer service, or office coordination experience, preferably within a professional services or office environment
• A professional and polished approach to greeting clients, answering telephone calls, and interacting with employees, vendors, and visitors
• Strong customer service orientation and ability to represent Thomas & Hutton professionally as a primary point of contact for the office
• Strong written and verbal communication skills, including professional telephone etiquette
• Demonstrated experience with Microsoft Word, Excel, Outlook, and calendar management
• Ability to draft letters, memos, emails, and spreadsheets at an advanced level
• Experience coordinating meetings, catering, events, and general office logistics
• Excellent organizational, time management, and multitasking skills
• Strong attention to detail and follow-through
• Ability to independently prioritize responsibilities and exercise sound judgment in a fast-paced environment
• Ability to appropriately handle confidential and sensitive information
• Flexibility and willingness to assist with a variety of office and employee needs as they arise
• Valid driver’s license and reliable transportation required; local driving to pick up lunches, meals, refreshments, supplies, and other items for meetings and events is a regular responsibility of this position

Why Thomas & Hutton?

• Competitive pay plus performance bonus
• Condensed work schedule for better work-life balance
• Top-tier health, dental, vision, and prescription coverage
• 401(k), generous PTO, holidays, and tuition assistance
• Thomas & Hutton University and professional development opportunities

Schedule:

On-site: Monday–Thursday 7:30 a.m.–5:30 p.m.; Friday 7:30 a.m.–11:30 a.m.

This is an on-site, front-office position. Consistent in-person presence is essential to successfully perform the reception, telephone, meeting support, and office coordination responsibilities of the role.

At Thomas & Hutton, our mission of “Building Relationships and Solutions for Success” shapes how we serve our clients, strengthen our communities, and invest in our team. As a private employee-owned firm consistently recognized as a Top Workplace and recipient of PSMJ's Build a Better World Award, we're known not only for exceptional projects but for how we treat people and our communities.

When you join Thomas & Hutton, you'll discover a career with real purpose. We equip you with cutting-edge tools, technology, and software to work efficiently and excel. Our career development programs, including PaTHways and T&H University, combine with approachable leadership and a collaborative environment to support your professional growth at every stage. Pair that with competitive benefits, genuine work-life balance, and meaningful opportunities to give back through T&H Helping Hands, and it's clear why so many professionals choose to grow their careers here.

Learn more at www.thomasandhutton.com

Thomas & Hutton is a Drug-Free Workplace and an E-Verify participant.