Client Experience & Growth Banker

Bank of America; Virginia; On-site; USD 25,000 - 32,000; Full time

Job summary

Bank of America in the United States seeks a friendly, client-focused associate to engage clients in the lobby and guide them through self-service options like mobile and online banking. You will accurately process cash transactions and build a deep understanding of clients' financial priorities to connect them with appropriate solutions.

This role requires a high school diploma, willingness to work weekends, and the ability to learn new technology platforms.

Qualifications

• Enthusiastic self-starter with a strong work ethic focused on results.
• Ability to build and nurture relationships with clients.
• Comfortable learning and using new information and technology platforms.
• Willingness to work weekends or extended hours as needed.

Responsibilities

• Executes the bank’s risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Branding

Client Experience

Education

High School Diploma / GED

Job description

Bank of America in the United States seeks a friendly, client-focused associate to engage clients in the lobby and guide them through self-service options like mobile and online banking. You will accurately process cash transactions and build a deep understanding of clients' financial priorities to connect them with appropriate solutions.

This role requires a high school diploma, willingness to work weekends, and the ability to learn new technology platforms.