Client Relationship Banker

Bank of America; Kansas City (MO); On-site; USD 19,000 - 25,000; Full time

Job summary

Bank of America in the United States seeks a client-focused associate to engage clients in the lobby, educate on self-service tools, and process transactions accurately. You will build relationships to meet financial needs and help clients connect to solutions that align with their goals.

Ideal candidates demonstrate a strong work ethic, excellent communication, and the ability to work flexible hours, including some weekends, within a supportive, in-office culture that prioritizes development

Qualifications

• Self-starter with a strong work ethic and results focus.
• Collaborates effectively to achieve goals.
• Passion and drive to improve clients' financial lives.
• Able to identify solutions for clients based on their needs.
• Effective and confident communicator with all clients.
• Learns and adapts to new information and platforms.
• Educates clients on self-service banking and digital tools.
• Strong problem-solving and critical-thinking skills.
• Follows established processes and complies with laws and regulations.
• Efficient time and capacity management.
• Willing to work weekends or extended hours.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Branding

Client Management

Client Solutions

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or Associate's Degree in business-related field

Job description

Bank of America in the United States seeks a client-focused associate to engage clients in the lobby, educate on self-service tools, and process transactions accurately. You will build relationships to meet financial needs and help clients connect to solutions that align with their goals.

Ideal candidates demonstrate a strong work ethic, excellent communication, and the ability to work flexible hours, including some weekends, within a supportive, in-office culture that prioritizes development