Client Experience Banker: Build Relationships & Solutions

Bank of America; Renton (WA); On-site; USD 42,000 - 65,000; Full time

Job summary

Bank of America is seeking a customer-focused associate to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. The role emphasizes building relationships, meeting financial needs, and supporting a strong client experience while adhering to laws and bank guidelines.

Applicants should have a High School diploma or GED and be available for weekends or extended hours.

Qualifications

• Enthusiastic self-starter with a strong work ethic.
• Ability to follow processes and regulatory guidelines.
• Excellent communication and relationship-building skills.
• Willingness to work weekends or extended hours.

Responsibilities

• Engages clients in the lobby to assist with transactions.
• Educates clients on self-service channels like ATM and online banking.
• Manages cash transactions accurately and efficiently.
• Builds relationships to meet client financial needs.
• Supports overall client experience and operational risk controls.

Skills

Customer service

Sales orientation

Communication skills

Attention to detail

Problem solving

Time management

Teamwork

Education

High School Diploma or GED

Job description

Bank of America is seeking a customer-focused associate to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. The role emphasizes building relationships, meeting financial needs, and supporting a strong client experience while adhering to laws and bank guidelines.

Applicants should have a High School diploma or GED and be available for weekends or extended hours.