Client Experience & Data Coordinator

MES Solutions; United States; On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

Paid time off

401k

Job summary

MES Solutions is seeking a Client Coordinator who will service inquiries from clients, physicians, nurses or their representatives. You will handle data preparation, data entry, data tracking, documentation and filing with a strong emphasis on quality and compliance.

You will work with multiple departments, enter information into systems, maintain file integrity, communicate status updates, and support the QA process to resolve issues promptly in a fast-paced, regulated environment.

Qualifications

• High school diploma or equivalent required.
• Minimum one year clerical experience; medical office or insurance industry preferred.
• Must be able to type at least 40 WPM and be proficient with Word/Outlook/Excel.

Responsibilities

• Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client.
• Enter client or claimant information in systems and retrieve information as needed.
• Maintain daily contact with QA regarding workflow and report status.
• File and archive open and closed cases while ensuring data accuracy.

Skills

Typing 40 WPM

Microsoft Word

Microsoft Outlook

Excel

Internet

Education

High school diploma or equivalent

Job description

MES Solutions is seeking a Client Coordinator who will service inquiries from clients, physicians, nurses or their representatives. You will handle data preparation, data entry, data tracking, documentation and filing with a strong emphasis on quality and compliance.

You will work with multiple departments, enter information into systems, maintain file integrity, communicate status updates, and support the QA process to resolve issues promptly in a fast-paced, regulated environment.