Remote Client Coordinator - Data & Service Excellence

MES Solutions; United States; On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, Vision, Dental

Paid time off

401k

Job summary

MES Solutions is seeking a Remote Client Coordinator to join our team. You will service inquiries from clients, physicians, nurses or their representatives, handle data preparation and entry, and maintain documentation with a high level of accuracy.

This full-time role follows a Monday–Friday schedule, 10:00 am–6:30 pm EST, and is fully remote within the United States. Strong organizational and communication skills, HIPAA familiarity, and proficiency with Word, Excel, and Outlook are required.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of clerical experience preferred.
• Experience in a medical office or insurance setting preferred.
• Proficient with Word, Outlook, and Excel; HIPAA compliant.

Responsibilities

• Respond to inquiries from clients and representatives.
• Enter client information and manage data in systems.
• Maintain daily QA workflow communication.
• Contact providers for assignments and update databases.
• Archive open and closed cases.
• Verify client information accuracy and guidelines.
• Work independently and with the team to ensure timely cases.
• Handle clerical tasks: typing, filing, emailing, proofreading.
• Assist in resolving customer complaints and QA issues.
• Notify management of report issues.

Skills

Microsoft Word

Microsoft Outlook

Microsoft Excel

HIPAA compliance

Data entry

Communication skills

Typing 40 WPM

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

MES Solutions is seeking a Remote Client Coordinator to join our team. You will service inquiries from clients, physicians, nurses or their representatives, handle data preparation and entry, and maintain documentation with a high level of accuracy.

This full-time role follows a Monday–Friday schedule, 10:00 am–6:30 pm EST, and is fully remote within the United States. Strong organizational and communication skills, HIPAA familiarity, and proficiency with Word, Excel, and Outlook are required.