Client Experience Concierge (Seasonal)

H&R Block, Inc.; Town of Tomah (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to welcome clients, schedule appointments, and support daily office operations in person.

You will work with tax professionals to connect clients with the right services and maintain a professional front desk presence. Ideal candidates bring experience in fast-paced, client-focused settings and demonstrate strong interpersonal and communication skills for courteous client interactions and discreet handling of sensitive

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication skills

Job description

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to welcome clients, schedule appointments, and support daily office operations in person.

You will work with tax professionals to connect clients with the right services and maintain a professional front desk presence. Ideal candidates bring experience in fast-paced, client-focused settings and demonstrate strong interpersonal and communication skills for courteous client interactions and discreet handling of sensitive