Client Experience & Banking Advisor

PNC Financial Services Group; Bloomsburg (Columbia County); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

PNC Financial Services Group in Bloomsburg, PA is seeking a Client Experience Associate to deliver a distinctive customer experience, educate customers on banking options, and identify opportunities to grow wallet share. This in-office role emphasizes lobby engagement and collaboration with branch staff to meet customer needs.

No university degree is required, and the company emphasizes a supportive culture with opportunities for growth and a comprehensive benefits package.

Formación

• No university degree required; related experience may be considered.
• Strong customer service skills and banking knowledge preferred.
• Ability to explain banking options and leverage technology.

Responsabilidades

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies opportunities during customer interactions and refers to branch staff.
• Educates customers on options for managing transactions and digital tools.
• Applies product knowledge to solve customer problems and assist lobby engagement.
• Supports efficient teller and branch operations with accuracy.
• Partners with the sales process to elevate client loyalty.

Conocimientos

Customer service

Banking

Customer experience

Opportunity identification

Educación

No Degree

Descripción del empleo

PNC Financial Services Group in Bloomsburg, PA is seeking a Client Experience Associate to deliver a distinctive customer experience, educate customers on banking options, and identify opportunities to grow wallet share. This in-office role emphasizes lobby engagement and collaboration with branch staff to meet customer needs.

No university degree is required, and the company emphasizes a supportive culture with opportunities for growth and a comprehensive benefits package.