Client-Focused Banking Associate: Service & Solutions

Fairygodboss; Town of Orchard Park (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, provide attentive service, and help clients achieve their financial goals using Chase’s digital tools. You will greet clients, support account openings and everyday transactions, and educate customers on mobile and online banking.

Working with the branch team, you will deliver a seamless customer experience, demonstrate empathy, and communicate clearly to meet client needs and expectations.

Qualifications

• Provide attentive, friendly service and greet clients as they enter the branch.
• Build trusted relationships through genuine care and understanding.
• Communicate clearly to understand client needs and offer solutions.

Responsibilities

• Create a welcoming environment and manage lobby flow using a tablet.
• Open new accounts and service existing ones in compliance with policies.
• Educate clients on Chase Mobile App, online platforms, and ATMs.
• Develop client relationships by listening and collaborating with branch teammates.
• Handle branch operations and cash devices following bank procedures.

Skills

Client service

Relationship building

Clear communication

Team collaboration

Adaptability

Job description

Chase is seeking an Associate Banker to welcome clients, provide attentive service, and help clients achieve their financial goals using Chase’s digital tools. You will greet clients, support account openings and everyday transactions, and educate customers on mobile and online banking.

Working with the branch team, you will deliver a seamless customer experience, demonstrate empathy, and communicate clearly to meet client needs and expectations.